Introduction
At Kolibri Expeditions Belize, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, kolibribelize.com, and interact with our services.
By using our website and services, you consent to the data practices outlined in this policy. If you do not agree with any part of this policy, please do not use our website.
1. Information We Collect
We collect various types of information to provide and improve our services. This may include:
- Personal Information: When you book a tour or service, we may collect personal details such as your name, email address, phone number, and payment information.
- Non-Personal Information: We may collect information about your device, browser type, and usage patterns through cookies and other tracking technologies.
- Cookies and Tracking Technologies: Our website uses cookies to enhance your experience, analyze traffic, and personalize content. You can control cookies through your browser settings.
2. How We Use Your Information
We use your information for several purposes, including:
- Booking and Reservation: To process bookings, payments, and reservations for our tours and services.
- Communication: To send you confirmation emails, updates, and promotional offers (only if you’ve opted in).
- Improvement of Services: To analyze how users interact with our website to enhance the user experience and optimize our services.
- Legal Requirements: To comply with legal obligations, resolve disputes, and enforce our agreements.
3. Sharing Your Information
We value your privacy and will not sell, rent, or trade your personal information. However, we may share your information with trusted third parties for the following purposes:
- Service Providers: We may share your personal data with third-party service providers who assist us with booking, payment processing, and other functions. These providers are bound by confidentiality agreements and are not allowed to use your information for other purposes.
- Legal Compliance: We may disclose your personal information if required by law, such as to comply with a subpoena or similar legal process, or to protect our rights and property.
4. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. While we implement industry-standard security measures, no data transmission over the internet can be guaranteed 100% secure. By using our services, you acknowledge and accept the inherent risks involved in internet data transmission.
5. Your Rights
You have the following rights regarding your personal information:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can correct any inaccuracies in your personal information.
- Deletion: You can request that we delete your personal data, subject to certain legal exceptions.
- Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions in the emails or by contacting us directly.
To exercise these rights, please contact us at the details provided below.
6. Third-Party Links
Our website may contain links to third-party websites, such as those of partners or other service providers. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.
7. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that a child has provided us with personal information, we will take steps to delete such information as soon as possible.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the revised date at the top. We encourage you to review this policy periodically for any updates. Continued use of our website and services after the posting of changes constitutes your acceptance of those changes.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise your rights related to your personal data, please contact us:
📧 Email: info@kolibribelize.com
📞 Phone: +501 670 6550
🌍 Website: www.kolibribelize.com